Operational Risk
Surya's operational risk product offers a comprehensive solution to manage operational risks in financial institutions. It includes modules for Incident Register, Risk & Control Self-Assessment, Key Risk Indicator and Issues & Action Management
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OverviewOverview

Surya's Operational Risk system offers four key modules to effectively manage operational risks in financial institutions.

The Incident Register module enables users to capture loss information and evaluate operational incidents resulting from errors in internal processes, controls, and projects caused by various factors. The module offers an analytical framework for combining inputs to develop operational risk exposure and allows supervisors to review individual inputs for data validation and overall data integrity.

The Risk & Control Self-Assessment (RCSA) module enables financial institutions to capture, assess, and manage risks and controls effectively. This module allows users to create assessment plans that affect the organization and assess the effectiveness of controls.

The Key Risk Indicator (KRI) module offers early warning signals to monitor and mitigate operational risks that exceed acceptable levels. The module provides statistics and metrics to gain insights into the organization's operational risk profile and its changes.

The Issues and Action Management module helps financial institutions by offering the capability to capture and address issues effectively. This includes the ability to create action plans in response to identified issues. Integrated within the system is a streamlined workflow associated with Issue and Action management, ensuring a systematic approach to issue resolution and proactive management within the organizational context.

Overall, our Operational Risk system offers a comprehensive solution to manage operational risks in financial institutions.

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Incident RegisterIncident Register
FTP
Record a loss, potential loss or near miss within a business unit
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Create a complete record of loss details including reassignment, recovery and approval
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Provide ability for financial institutions to identify problems, concerns or change requests that affects the organization.
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Identify Actions to resolve the identified Issues.
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Identify Issues on Operational Risk activities like reported Incidents, breached Key Risk
FTP
Rectify, approve & close the incident.
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Link losses to causes (risks and/or controls) for analysis
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Manage loss process through workflow and tasks
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Indicators, high Risks, ineffective Controls and others.

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Provides Workflows for Action plan and approval for Issue closure.
FTP
Provides ability for search and filter on various parameters (Business Units, issue owner, completion date range etc.
Risk Control & Self-AssessmentRisk Control & Self-Assessment
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Capture risk, control, assess risks, assess the effectiveness of controls and create assessment plans that affects the organization.
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Localize Risk Controls based on Business Groups and Locations.
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Provision to perform Risk and Control Assessments.
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Workflow including Notifications to enable the routing of a risk or control to appropriate individuals.
FTP
Identify problems, concerns or change requests that affects the organization.
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Link Controls, Loss, KRIs to Risk
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Trigger Issues (and underlying action plans) to mitigate the risks & control failures which have been captured
FTP
Identify Actions to resolve the identified Issues.
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Workflows for Action plan and approval for Issue closure.
FTP
Search & filter on various parameters like Business Units, issue owner, completion date range etc.
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Flexible reporting with export functionality
Key Risk IndicatorsKey Risk Indicators
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Define and measure KPIs and KRIs targets
FTP
Quantifiable metrics to assess performance and make strategic decisions.
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Determine the risk level of an organization.
FTP
Drive performance improvement and risk mitigation by effective use of KPIs and KRIs
FTP
KRIs focus on risk assessment and mitigation.
FTP
Identify Issues on Operational Risk activities like reported Incidents, breached Key Risk
FTP
Workflows for Action plan
FTP
KRIs provide insights to strategically develop controls and processes to mitigate risks.
FTP
Quantify and organize data related to risks and controls
FTP
Regular monitoring and analysis of KPI and KRI data.
FTP
Align metrics with organizational objectives
Issues and Action ManagementIssues and Action Management
FTP
Identify problems, concerns or change requests that affects the organization.
FTP
Identify Actions to resolve the identified Issues.
FTP
Identify Issues on Operational Risk activities like reported Incidents, breached Key Indicators, high Risks, ineffective Controls and others.
FTP
Linking of Issue to existing Actions & Transfer Issue Ownership.
FTP
Workflows for Action completion reminders and approval for Issue closure.
FTP
Search and filter on various parameters (Business Units, issue owner, completion date range etc.)
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